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data protection

Data protection is very important to the management of Manes Anima and we take it very seriously. Use of the Manes Anima website is basically possible without providing any personal data. However, if a data subject wishes to make use of our company's special services via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain written consent from the person concerned.

The processing of personal data, for example the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with the German data protection regulations applicable to Manes Anima. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed about their rights by means of this data protection declaration.

We point out that Internet-based data transmissions can generally have security gaps, so that we cannot guarantee absolute protection. You are therefore free to voluntarily transmit your personal data to us in other ways, e.g. by telephone.

In the course of the implementation of new legal requirements or new technologies, adjustments to this data protection notice may be necessary. We therefore recommend that you read it through again from time to time.

1. Personal data

Personal data are individual details about personal or factual circumstances of a specific or identifiable person, e.g. name, address, telephone number or email address. We collect this inventory data as far as it is necessary for the establishment, content design or change of the contractual relationship between us and the user.

2. Collection and processing of personal data

We process personal data in accordance with the EU General Data Protection Regulation, the Federal Data Protection Act and all other relevant legal provisions relating to contract processing and processing inquiries. Any other processing of data takes place only with written consent. If you visit our website www.manes-anima.de alone, no personal data will be collected from you. When you send an inquiry via a contact form or email, we use your data automatically to process your request correctly and to be able to contact you, and your email is automatically saved by us. When you obtain a service in the form of, for example, the purchase of an item, services of the mobile veterinary practice, etc. from us, we save and process your data, including your first and last name, postal address, email address, telephone / fax number, as well as other data that are necessary for further Processing your request are necessary. The data subject is any identified or identifiable natural person whose personal data is processed by the person responsible for processing. On the one hand, your data is collected when you communicate it to us. This can be, for example, data that you enter in a contact form.

3. Transfer of personal data to third parties

We do not sell or incorrectly pass on your data under any circumstances. Your personal data will only be passed on to the extent permitted by law. This occurs above all if it is necessary for the fulfillment of the service, contractual obligations or the execution of the contract, e.g. in the case of payment processing by the contracted service provider. We transfer the user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if these are necessary to fulfill our contractual obligations towards the users (e.g. address notification to suppliers) Your data to third parties will only be given with written consent. Personal data will be deleted when they have fulfilled their intended purpose and the deletion does not conflict with any retention requirements.

3.4.1. right of providing information

You have the right to request information from us at any time about the personal data relating to you processed by us within the scope of Art. 15 GDPR. To do this, you can submit an application by post or email to the address given above.

3.4.2. Right to correct incorrect data

You have the right to request us to correct the personal data concerning you without delay if it is incorrect. To do this, please use the contact addresses given above.

3.4.3. Right to cancellation

You have the right, under the conditions described in Art. 17 GDPR, to request that we delete your personal data. These prerequisites in particular provide for a right to erasure if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the Existence of a deletion obligation under Union law or the law of the member state to which we are subject. For the period of data storage, see also section 13 of this data protection declaration. In order to assert your above right, please contact the contact addresses given above.

3.4.4. Right to restriction of processing

You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. This right exists in particular if the correctness of the personal data is disputed between the user and us, for the period that requires the correctness to be checked and in the event that the user has an existing right to deletion instead of deletion restricted processing required; also in the event that the data is no longer required for the purposes we are pursuing, but the user needs it to assert, exercise or defend legal claims and if the successful exercise of an objection between us and the user is still controversial. In order to assert your above right, please contact the contact addresses given above.

3.4.5. Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common, machine-readable format in accordance with Art. 20 GDPR. In order to assert your above right, please contact the contact addresses given above.

3.4.6. Revocation of your consent to data processing

For some data processing, we ask for your express consent in accordance with Art. 6 Paragraph 1 lit. a GDPR. If you give us your consent, you can revoke it at any time with effect for the future. An informal e-mail to us using the contact details provided under 2.2 is sufficient for a revocation. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

3.4.7. Right to object

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Art. 6 Para. 1 lit. e or f GDPR, pursuant to Art. 21 GDPR . We will stop processing your personal data unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

3.4.8. Right to complain

You also have the right to contact the responsible supervisory authority in the event of complaints.

7. Duration of storage of personal data

Your personal data will be kept with us for as long as it is necessary to process the service, this is done in accordance with the data protection declaration collected here. In the case of inadmissible or incorrect data, the data will be deleted. In the event of a legal obligation to store your data for longer, for example special storage obligations under commercial and tax law requirements, we ensure that your data is handled correctly in accordance with this data protection notice. According to Articles 33 and 34 GDPR, we comply with the reporting obligations to the data protection authorities and the reporting obligation to those affected if data breaches occur (e.g. due to hacker attacks).

8. Data protection rights as a data subject

In relation to Manes Anima, you have a right to:

The free deletion of your data, as long as they are not subject to any retention obligation, as well as the information of your data from the responsible person and their correction. If it is not possible to delete your personal data due to a statutory provision, your data will be blocked. A revocation of your written consent to the processing and use, storage of your data at any time, if these do not have to be stored due to legal writing or are important for the conclusion of a contract. We will also be happy to inform you in writing, free of charge, which and whether your personal data has been saved. You also have the right to lodge a complaint with the competent supervisory authority.

Processing of personal data

The processing of your personal data (ie any data that can reasonably be used to identify you; "personal data") [insert a statement on the legal basis for the processing of personal data here, for example:] is necessary in order to comply with our contractual obligations to you and so that we can provide you with our services, protect our legitimate interests and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal data as described in this privacy policy.

We may also disclose information if we have a good faith belief that it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process, or government request; (ii) enforce our policies (including our agreement) and investigate any possible violations related thereto; (iii) investigate, detect, prevent or take action against illegal activity or other misconduct, suspected fraud or security issues; (iv) to assert or enforce our own legal claims or to defend ourselves against the claims of others; (v) protect the rights, property, or safety of our users, your safety, or the safety of any third party; or to (vi) cooperate with law enforcement agencies and / or protect intellectual property or other legal claims

Please read the privacy policy carefully before making any decisions.

Disclaimer of liability

Disclaimer of liability

1. Content of the online offer

The author assumes no liability for the topicality, correctness and completeness of the information provided on our website. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are fundamentally excluded, unless the author can be shown to have acted willfully or grossly negligent All offers are subject to change and non-binding. The author expressly reserves the right to change, add to, or delete parts of the pages or the entire offer or to temporarily or permanently cease publication without prior notice.

2. References and links

In the case of direct or indirect references to external websites (“hyperlinks”) that are outside the author's area of responsibility, liability would only come into effect if the author was aware of the content and if it were technically possible and reasonable for him to prevent use in the event of illegal content. The author hereby expressly declares that at the time the link was set, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked / connected pages. He therefore hereby expressly distances himself from all content on all linked / connected pages that have been changed after the link was set. This statement applies to all links and references set within the author's own website as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases to the content of which external write access is possible. For illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of information presented in this way, the provider of the page to which reference was made is solely liable, not the person who merely refers to the respective publication via links.

3. Copyright and trademark law

The author endeavors to observe the copyrights of the images, graphics, audio documents, video sequences and texts used in all publications, to use images, graphics, audio documents, video sequences and texts created by himself or to use license-free graphics, audio documents, video sequences and texts All brands and trademarks named on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owner. The conclusion that trademarks are not protected by the rights of third parties should not be drawn from the mere mentioning of them! The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of such graphics, audio files, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

4. Privacy

If there is the possibility of entering personal or business data (email addresses, names, addresses) on the website, the input of these data takes place voluntarily. The use and payment of all offered services is permitted - if and so far technically possible and reasonable - without specification of such data or under specification of anonymized data or an alias. The use of the contact data published in the imprint or comparable information such as postal addresses, telephone and fax numbers and email addresses by third parties to send information that has not been expressly requested is not permitted. We expressly reserve the right to take legal steps against the senders of so-called spam mails who violate this prohibition.

5. Google Adsense

This website uses Google Adsense, a web advertising service provided by Google Inc., USA (“Google”). Google Adsense uses so-called “cookies” (text files), which are saved on your computer and which enable your use of the website to be analyzed. Google Adsense also uses so-called “web beacons” (small invisible graphics) to collect information. By using the web beacon, simple actions such as visitor traffic on the website can be recorded and collected. The information generated by the cookie and / or web beacon about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website with regard to the advertisements, to compile reports on website activity and advertisements for the website operator and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the storage of cookies on your hard drive and the display of web beacons by selecting “do not accept cookies” in your browser settings (in MS Internet Explorer under “Tools> Internet Options> Data Protection> Settings”; in Firefox under “Tools> Settings> Privacy> Cookies”); however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

6. Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

7. Facebook

This website uses plugins from the provider Facebook.com, which are provided by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304 in the USA. Users of our website on which the Facebook plug-in is installed are hereby informed that the plug-in establishes a connection to Facebook, which sends a transmission to your browser so that the plug-in appears on the website the usage data is forwarded to the Facebook server, which contains information about your website visits on our homepage. For logged-in Facebook users, this means that the usage data is assigned to their personal Facebook account. As soon as you, as a logged-in Facebook user, actively use the Facebook plug-in (e.g. by clicking the "Like" button or using the Comment function), this data is transferred to your Facebook account and published. You can only avoid this by logging out of your Facebook account beforehand. For more information on the use of data by Facebook, please refer to the data protection regulations on Facebook.

8. Legal validity of this disclaimer

This disclaimer is to be regarded as part of the internet publication which you were referred from. If parts or individual formulations of this text do not, no longer or not completely correspond to the current legal situation, the remaining parts of the document remain unaffected in their content and validity.

Revocation instruction

Right of withdrawal:

You can revoke your contract declaration within 14 days without giving reasons. In order to exercise your right of revocation, you must provide a clear declaration of your decision to revoke this contract.

The withdrawal period is 14 days from the day the contract is concluded.

To meet the cancellation deadline, it is sufficient to send the cancellation notice in good time before the obligation to cancel has expired.

Consequences of the withdrawal

If you withdraw from this contract, we have to repay all payments that we have received from you immediately and at the latest within 14 days from the day on which we received notification of your withdrawal from this contract.

Explanation of the cancellation policy

The entrepreneur is obliged to instruct the consumer about his right of withdrawal or right of return. The instruction must refer to the legal consequences of § 357 Paragraph 1 and 3 BGB.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Distance contracts are contracts for the delivery of goods or for the provision of services that are concluded between a company and a consumer with the exclusive use of distance communication means (telephone, email, etc.), unless the conclusion of the contract is not organized within the framework of a distance selling and service system he follows.

Distance communication means within the meaning of the BGB are all means of communication that can be used to warn or conclude a contract without the contracting parties being physically present at the same time